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CAI Expands Delaware Capabilities with New Office Location

Computer Aid, Inc. (CAI), a global Information Technology services company, with a significant Mid-Atlantic presence based in Newark, is moving its key domestic Delivery Center to a new Delaware location. This relocation will allow CAI to expand its IT capabilities and provide greater access for both customers and Associates. The company, founded in 1981, has had a strong presence in Delaware for more than three decades.

CAI’s new location will be in the Iron Hill Corporate Center located at 700 Prides Crossing, Suite 100, Newark, DE 19713. This new location will facilitate the expansion of the delivery of their IT service offerings that have made CAI the 6th largest technology firm in the Philadelphia Metro area*. These offerings include a 24x365 Service Desk that is currently supporting major customers in ten languages around the world. It also includes the CAI Learning Services Certification Training Center, with dedicated training initiatives in ITIL, PMP, BA, ServiceNow®, and Agile.

With a new, contemporary layout and design, and a focus on smart digital technology, this expanded Delivery Center will allow for greater interaction between CAI Associates and their clients. The facility will house office space for 300 Associates, host 7 conference rooms, and include dedicated facilities for CAI’s Autism2Work initiative. There are multiple public spaces like an expansive lobby area, on-site cafe, and a collaborative work environment that fosters creativity. It also provides easy access to all major highways.

“It is, in effect, a way to give back to our employees and clients that have been a part of this company’s significant growth over the past 35 years,” says Tom Salvaggio, President of CAI. “We remain bullish about the future. We are well positioned for the continued success of our business practices. That is the reason we are investing in the future by creating a work environment that helps deliver on our commitment to be an innovative partner with a long-term perspective.”

The move will occur the week of June 10 with no interruption to service or business continuity.

*According to the Philadelphia Business Journal, “Largest Tech Employers in Metro Philadelphia Area”, April 19, 2019

About CAI

Computer Aid, Inc. (CAI) is a $600 million privately-held global Information Technology (IT) application management and outsourcing corporation based in Allentown, PA. Established in 1981, the company is comprised of more than 4,500 Associates worldwide with offices throughout the United States, Canada, Europe, and the Asia-Pacific region. Company core competencies include Intelligent Automation, Data Analytics, Application Support and Development, Managed Staffing, ServiceNow®, Desktop Services, Autism2Work, Quality & Testing Services and IT Consulting.

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