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High Student Debt, Patient Dropout Rates Emerge as Top Trends in 2018 State of Rehab Therapy Report

WebPT, the market-leading software platform for outpatient rehab therapists, released its annual State of Rehab Therapy report detailing the findings from its recent industry-wide survey of nearly 7,000 PT, OT and SLP professionals — including providers, executives, billers, clinic administrators and students from a wide array of specialties, settings and geographic locations. According to the report, the biggest trends and challenges facing the rehab therapy industry today include high patient dropout rates, mounting student debt, gender pay gaps and a lack of focus on marketing and growth strategy among rehab therapy practice leaders.

Organized into five sections (demographics, business and financials, challenges and opportunities, salary, and technology), the 2018 report provides data on job satisfaction, billing and reimbursements, revenue, practice size, patient volume, career outlooks, top challenges and technology preferences. Key findings include:

  • Only 10 percent of rehab therapy patients complete their prescribed care plan.
  • More than half of students surveyed will have more than $70,000 in debt at graduation, and more than a third will owe more than $100,000.
  • One in two rehab therapy executives isn’t sure how much their organization spends on marketing efforts.

“WebPT initiated this survey last year to gain a better understanding of how rehab therapy stacks up in terms of patient success and engagement, billing and revenue, salary, and use of technology — among other important data sets — and to see how those metrics compare across clinic size, setting and location,” said Dr. Heidi Jannenga, PT, DPT, ATC/L, president and co-founder of WebPT. “Last year’s results serve as an important benchmark, and our goal is to use these findings to track how the PT, OT and SLP professions are changing and progressing over time. We also hope this data serves as a wake-up call, as there are still many areas in which we, as therapy professionals, need to improve — especially with respect to better advocating for ourselves and our patients at the state and national levels as well as demonstrating the unique value we provide.”

To learn more and download the full survey report, visit:

About WebPT, Inc.

With a 30-percent market share, WebPT is the leading rehab therapy platform for enhancing patient care and fueling business growth. From scheduling, documentation and billing to outcomes tracking, business reporting and software integration, WebPT is the ideal solution for outpatient therapy organizations of all sizes. With a 99-percent retention rate and a 99.99-percent uptime rate, WebPT is the most-trusted and most-reliable solution in the industry. Launched in 2008, the company is based in downtown Phoenix’s historic Warehouse District. Learn more at

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